How to Change/Update Mobile Number in Axis Bank App?

Anubhav Dwivedi -
  • Updating your mobile number in the Axis Bank Mobile App is a simple and secure process. Keeping your mobile number up to date is essential for receiving important notifications and alerts about your account activities. Axis Bank allows you to change your registered mobile number directly through the mobile app without needing to visit a branch.
  • To begin, log in to the Axis Bank Mobile App using your credentials. Navigate to the 'Services' or 'Profile' section, and look for the 'Update Mobile Number' option. Once found, enter your new mobile number in the provided field. You will be asked to verify the number by entering the One-Time Password (OTP) sent to your new mobile number. After successfully verifying, submit the request.
  • Axis Bank will process the request, and your mobile number will be updated in their system. You’ll receive a confirmation message once the update is completed. This streamlined process ensures that your account remains secure and you continue receiving all communication from the bank promptly, without needing to visit a physical branch.

We can provide you with useful guidance on updating your mobile number in a banking app.

Login to Axis Bank Mobile App:

  • Open the Axis Bank mobile app on your smartphone.
  • Log in using your existing credentials, such as your username and password.
Log in 
  • Look for an option like "Settings" or "Profile" in the app menu. This is usually where you can find personal information settings.
Navigate to Settings or Profile

Update Personal Information:

  • Within the Settings or Profile section, there should be an option to update personal information.
  • Select the option related to updating your mobile number.
Update Personal Information

Verify Identity:

  • The app may prompt you to verify your identity for security purposes. This could involve entering a One-Time Password (OTP) sent to your current registered mobile number.

Enter New Mobile Number:

  • Enter the new mobile number that you want to update in the system.
Enter New Mobile Number

OTP Verification:

  • You may receive an OTP on your new mobile number. Enter the OTP to verify the change.
OTP Verification

Confirmation:

  • After successful verification, the app should confirm the update of your mobile number.

Update Complete:

  • Your mobile number is now updated in the Axis Bank app. You may receive a confirmation message or email.

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